Privacy Policy.
At Westcountry Winners, we are committed to protecting your details. Our privacy policy is tailored to respect this.
Any personal data we collect from you, or that you provide to us will only be processed by us.
This statement outlines your rights, and ours, under the General Data Protection Regulation (GDPR) Act update of 25th May 2018.
What information do we collect?
We collect and process personal data about you when you interact with us and when you participate in any free or paid-up continual subscriptions. This is the same for participation in the Prize Draws, competitions or offers we may choose to hold. This includes:
Where you set up an account, sign-in for emails or text messages, complete a transaction, or write to us (including emails);
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Name;
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Contact information, such as postal address, email address & telephone number
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Your payment details, including billing address (and delivery address should they be required)
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Payment card details (note, payment card details are processed by out third party payment vendor)
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Where you interact with Westcountry winners via the website;
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Your marketing preferences, including any consents you have given us.
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Information or data relating to the browser or device you are using to access the Westcountry Winners website, including IP addresses & cookies.
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Where you participate in any prize draws and/or competitions, the personal data required to grant the prize.
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Where we speak to you by telephone;
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We may make and keep a record of the information you share with us.
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Where we obtain information provided to us from third parties in accordance with the GDPR act.
Use of Cookies and IP addresses
To help us provide a more personalised service to help better and further improve our site, we may obtain information about your general internet usage via use of a cookie file which is stored on the hard drive of your computer and/or device. Cookies contain information that is transferred to your computer’s hard drive. They help deliver a more personalised service, which in turn will also help us improve our site.
We may collect information about your computer, including, where available, your IP address, operating system and browser type. This statistical data does not identify any one individual; however, it will help identify patterns and actions.
Where we store your personal data.
Information that is provided to us via email as well as through our website may be stored on the secure servers of our website provider, Wix. Through our third party providers for emailing and text message services, social media links and payment vendors, your details are held in accordance with GDPR. For further information, the below are the external links to our chosen providers;
When you interact with our website and are given a password to gain access to additional privileges you may have paid for, it is your responsibility to keep this password confidential. It is therefore essential that you do not share this password with anyone.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data through its transmission to our site. Data transmitted via the internet is not completely secure and this must remain at your own risk. Once we have received your information, we will use procedures and security features to try to prevent fraudulent access.
How we use your stored data.
The information we hold in relation to you will be used in the following ways;
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To provide you with products or services that you request.
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To provide you with information on additional products and services, where you have consented to be contacted.
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To maintain high standards of usability when you interface with our website and content, so as to work intuitively with you and your computer / device.
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To notify you about important changes to our products and services.
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To follow out obligations and/or procedures that may arise from contracts entered into between you and Westcountry Winners.
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We may also use your data to contact you when providing information about products and services which may be of interest to you. This may be from us, or from additional third parties, where you have consented to be contacted for such means.
If you do not want us to use your data in one or more of the ways mentioned above, or to pass your details on to third parties for marketing purposes, please let us know.
We do not disclose information on an individual level to any third party; however, we may use generalised data such as demographic, regional, gender and timescales to assist in them reaching their target audiences. We may consent to our advertisers displaying their advertisements to such effect.
How long we retain your data for.
Where we process Westcountry account data, we retain data as long as you are an active user of the website. Thereafter your details are kept on file for a further 2 years.
Where we have utilised your data for marketing purposes (with consent), we do so until you ask us to stop. This will include a short period after so as to implement the change.
Your rights under the Act and access to this information laid out in this privacy policy.
Under the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:
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Be informed about how your data is being used.
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Access personal data.
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Have incorrect data updated.
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Have data erased.
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Stop or restrict the processing of your data.
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Data portability (allowing you to get and reuse your data for different services)
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Object to how your data is processed in certain circumstances.
You also have rights when an organisation is using your personal data for:
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automated decision-making processes (without human involvement)
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profiling, for example, to predict your behaviour or interests
The Act gives you the right to access certain information held by us about you. Your right of access can be exercised in accordance with the Act.
Contact.
We hope that we can satisfy any queries or concerns within the information above. Should you wish to exercise any of your rights above or have additional questions relating to our privacy policy, you can contact Westcountry Winners on info@westcountrywinners.co.uk
Changes to our privacy policy.
Future changes made to, or (where appropriate) relating to our privacy policy will be updated on this page and where considered appropriate, may be notified to you by email.